The Australian Alcohol and other Drugs Council (AADC) respects your right to privacy and is committed to safeguarding the privacy of our members, stakeholders and website visitors. We adhere to the Australian Privacy Principles contained in the Privacy Act 1988 (Cth) which govern the way in which we must manage your personal information. This policy sets out how AADC collect, use, disclose and otherwise manage your personal information.
Collection and use of personal information
AADC will, from time to time, receive and store personal information you enter into our website, provide to us directly or give to us in other forms.
“Personal information” is information we hold which is identifiable as being about you. This may include basic information such as your name, phone number, address and email address to enable us to send information, provide updates and provide you with a service. We may collect additional information at other times, including but not limited to, when you provide feedback, when you provide information about your service needs, change your content or email preference, respond to surveys and/or promotions, provide financial or credit card information, or communicate with our team, or any other information you provide while interacting with us.
The personal information that we collect and hold about you depends on your interaction with us. Generally, we will collect and hold your personal information for the purposes of:
- providing services to you;
- to respond to queries made by you;
- to keep ourselves and you informed of the status of events you have expressed an interest in, or are attending;
- providing you with information about other services that we, our related entities and other organisations that we have affiliations with offer, that may be of interest to you;
- providing you with promotional information about us, our related entities and other organisations that we have affiliations with;
- facilitating our internal business operations, including the fulfilment of any legal requirements;
- analysing our services and customer needs with a view to developing new and/or improved services;
- to monitor our website performance;
- keep you up to date of our achievements, new appointments, future activities and events.
Disclosure of your personal information
AADC will generally use your information for the purpose(s) for which it was collected as disclosed at the time of collection.
We may from time to time need to disclose personal information to comply with a legal requirement, such as a law, regulation, court order, subpoena, warrant, in the course of a legal proceeding or in response to a law enforcement agency request.
We may also use your personal information to protect the copyright, trademarks, legal rights, property or safety of AADC, our website, services users or third parties.
Information that we collect may from time to time be stored, processed in or transferred between parties located in countries outside of Australia.
Where we disclose your personal information to third parties, we will request that the third party follow this Policy regarding handling of your personal information.
Security of your personal information
AADC is committed to ensuring that the information you provide to us is secure. AADC take reasonable steps to protect the personal information held. This includes implementing physical, technical and administrative safeguards against loss, interference, unauthorised access, use, modification or disclosure and other information misuse. These steps also comprise reasonable physical, technical and administrative security safeguards for electronic and paper records.
When you visit our website
When you come to our website (aadc.org.au) we may collect certain information such as browser type, operating system, website visited immediately before coming to our site etc. This information is used in an aggregated manner to analyse how people use our site, such that we can improve our service.
Third Party Sites
Our site may from time to time have links to other websites not owned or controlled by us. These links are meant for your convenience only. Links to third party websites do not constitute sponsorship or endorsement or approval of these websites. Please be aware that AADC is not responsible for the privacy practices of other such websites. We encourage users to be aware, when they leave our website, to read the privacy statements of each and every website that collects personal identifiable information.
Access to your personal information
You may request details of personal information that we hold about you in accordance with provisions of the Privacy Act 1988 (Cth). A small administrative fee may be payable for the provision of information that we hold about you.
AADC reserves the right to refuse to provide you with information that we hold about you, in certain circumstances set out under the Privacy Act.
If you believe that any information that we hold about you is inaccurate, out of date, incomplete, irrelevant or misleading, and wish to update your personal information including communication preferences please contact us on the details below.
Email: firstname.lastname@example.org or through our website www.aadc.org.au/contact